Services / 04 Creative & community / Community
Social media management and newsletters that keep your audience close between purchases. A clear plan every month, content in your voice, replies handled, and numbers that show what brings people back.
Newsletter award
Bronze
Content Marketing Awards 2024
Plan
Monthly
Approved before anything posts
Channels
4
Instagram, Facebook, LinkedIn, email
Accounts
Yours
Pages, lists and data in your name
Most brand channels are busy and quiet at the same time: plenty of posts, very few people who care. It usually comes down to four habits.
Content made because it is Tuesday, not because anyone needs it. Audiences notice and stop paying attention.
Comments and messages left unanswered for days. A community needs replies, not just broadcasts.
LinkedIn, Instagram and a newsletter read differently. Copy-pasting one post everywhere wastes all three.
Likes, but no enquiries, sign-ups or repeat customers. Nobody checks whether the channels bring anything back.
What we run
We pick the two or three channels where your buyers already are, run them properly, and connect them to your ads and your website.
Instagram, Facebook and TikTok, run for you
Monthly planning, posts, reels and stories in your voice, published on schedule and tied to your offer.
Best for: Brands that sell to people who follow, compare and come back.
The channel you own
Strategy, writing, design and sending for newsletters people open. Our newsletter work won bronze at the Content Marketing Awards 2024.
Best for: Businesses with repeat customers or a long sales cycle.
For founders, teams and B2B brands
Company page and personal posts for founders and leaders, written from your ideas and approved by you.
Best for: B2B companies where trust in the people behind the brand wins deals.
Replies, messages and reviews handled
Comments, direct messages and reviews answered within agreed hours, with anything sensitive passed to your team.
Best for: Busy teams who cannot watch every channel all day.
Plan the month
A monthly plan, approved by you before anything goes out. Each channel gets content written for it, and the newsletter ties the month together.
Illustration of a typical month. Every plan is built around your channels, offer and calendar.
How it works
From the kickoff call to a steady monthly rhythm, you always know what happens next, what we need from you and what you get. The first month of content usually goes live within three weeks.
A short conversation about your audience, your offer and your channels.
Bring access to your accounts, or a list of the channels you use.
A clear focus: the two or three channels worth your time.
We learn how you sound before we write a word.
Share examples of posts, emails and replies you like.
A one-page voice guide and content pillars you approve.
Every month starts with a plan you can see.
Tell us about news, events and offers coming up.
A content calendar for the month, ready for your approval.
Content written for each channel, not copy-pasted.
Approve the batch or send one round of notes.
A month of content, approved and scheduled.
The channel stays alive between posts.
Answer what only you can answer, when we flag it.
Channels that feel looked after, every day.
We keep what brings people back and drop what does not.
Join a short monthly call, or read the one-page report.
A monthly report and a better plan for the next month.
On a monthly plan
A monthly plan for every channel, approved before it runs.
Written and designed for each channel, in your voice.
Planned, written, designed and sent, with results tracked.
Comments, messages and reviews answered within agreed hours.
The best organic posts handed to the ads team to scale.
Reach, sign-ups and enquiries, in plain language.
Who it is for
Community is built week by week, not in one lucky post. If you want a viral moment by Friday, we will tell you honestly that this is not how it works.
This is for you if
Probably not for you if
FAQ
Instagram, Facebook, LinkedIn, TikTok and email newsletters. We usually recommend focusing on two or three where your buyers already are, rather than being everywhere.
It depends on the channel and your goals, and we agree it in the plan. We would rather publish fewer pieces that people care about than fill a calendar.
We do, within agreed hours, in your voice. Sales leads and anything sensitive are passed to your team straight away.
Yes. We plan, write, design and send it, and report on opens, clicks and replies. Our newsletter work won bronze at the Content Marketing Awards 2024.
Yes. You approve the monthly plan and the content before it goes out. After the first months, many clients approve the plan and let us run the details.
You do. Pages, profiles, the email list and every piece of content stay in your name.
Get started
Tell us what you want to grow. You get a straight answer on what we would do first, and what it would cost.
We reply the same day, or the next at the latest.
A few details are enough. We'll take it from there.